Frequently Asked Questions

Advantages: It is easy for homeowners and business owners to obtain the best package of multiple services with minimal effort, in a timely manner and at competitive prices with a guarantee of work.

Yes, all our service providers have pledged to provide a guarantee for their services to customers, according to the terms and conditions of the application and the specific service guarantee. In the event that the service provider does not abide by the guarantee, please contact us, as the application team will review the matter and remove the service provider from the application in the event of non-compliance. Based on your opinions, we will keep the best service providers on the platform for you.

By reviewing the app's rating system, the app automatically removes any service provider whose rating is less than 3.5 out of 5, and reviews customer ratings and your opinions about any service provider for continuous improvement. Customers are the decision makers, not the app.

No, the application is free for customers and all service prices are competitive. They may be lower for the customer when ordering them from the application instead of contacting the service provider directly, through the unified approximate price list for each service we have.

Currently, payment to the service provider is in cash only, and the feature of multiple payments via credit card will be added soon.

The customer canceling the order means that the customer does not want the service, and the customer can cancel the order two hours before its appointment via the application, or contact the customer service center after that. In the event of repeated cancellations of orders or non-response on the phone to confirm the customer's account, the fake order policy will be followed and the service will be automatically blocked from the user.